The Perfect Package: Feet on the ground and the World Wide Web

We understand how important our customers are

to us, but most importantly how those customers vary massively from company to

company or person-to-person. This provides us with a challenge of creating a

service that is flexible and accessible for all clients’ requirements.

 

External sales force (our feet on the

ground)

 

There is nothing new here within the

packaging industries, to have an external sales team used to be common practice.

These days, with a lot of the online packaging companies, they rely solely on

their online shops, and their internet traffic for their sales. We at Packaging

Supplies encourage and train our external and internal sales team to forge

long-term relationships with our customers. Striving to asses and advise on

specific customer requirements.  Driving

a successful and long-term partnership which when developed correctly would be

very hard to break.

 

Shaking It up

 

Packaging sales representatives can be very

hard to come by which is why we take a different approach with training and finding

our sales team. We prefer to find employees with little or no packaging

experience. We see it as a clean slate to train and educate in our way of doing

things. We have two simple objectives,

 

1)  

You share our views of the

level of customer service and professionalism that is required

2)  

Your have a hunger to learn and

be a key player in your field

 

This investment in youth, partnered with

the wise owls we have with bags of experience, is at the fore-front of what we

are striving to achieve as a company.

  

Online Service (Our feet on the web)

 

We are more than aware we are part of a new

digital world and times are changing. The way we offer our services must develop

along with these changes. In some cases the way customers shop can be at the

click of a button.

Some of our customers like it to be simple

and order online which is why we have integrated our online shop for all our

stock packaging and utilities.

This service is backed up with our reliable distribution network via our own

fleet of vehicles or our courier service. This can all be provided on a next

day delivery basis. All orders over AÎA£50 are inclusive of delivery charge!

 

The Future

 

We don’t plan to stop here, improving our

level of service is always under development. The next stage is for customers

to be able to view their order history and make it easy for them to place

repeat orders, having access to all there information through a secure log on facility.

 

How involved we are? This is for you to decide.  Our web site is there for your one click

orders, or our sales team can be there to assist you every step of the way.

To find our more please don’t hesitate to contact us

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