The Perfect Package: Feet on the ground and the World Wide Web
We understand how important our customers are
to us, but most importantly how those customers vary massively from company to
company or person-to-person. This provides us with a challenge of creating a
service that is flexible and accessible for all clients’ requirements.
External sales force (our feet on the
There is nothing new here within the
packaging industries, to have an external sales team used to be common practice.
These days, with a lot of the online packaging companies, they rely solely on
their online shops, and their internet traffic for their sales. We at Packaging
Supplies encourage and train our external and internal sales team to forge
long-term relationships with our customers. Striving to asses and advise on
specific customer requirements. Driving
a successful and long-term partnership which when developed correctly would be
very hard to break.
Shaking It up
Packaging sales representatives can be very
hard to come by which is why we take a different approach with training and finding
our sales team. We prefer to find employees with little or no packaging
experience. We see it as a clean slate to train and educate in our way of doing
things. We have two simple objectives,
You share our views of the
level of customer service and professionalism that is required
Your have a hunger to learn and
be a key player in your field
This investment in youth, partnered with
the wise owls we have with bags of experience, is at the fore-front of what we
are striving to achieve as a company.
Online Service (Our feet on the web)
We are more than aware we are part of a new
digital world and times are changing. The way we offer our services must develop
along with these changes. In some cases the way customers shop can be at the
Some of our customers like it to be simple
and order online which is why we have integrated our online shop for all our
stock packaging and utilities.
This service is backed up with our reliable distribution network via our own
fleet of vehicles or our courier service. This can all be provided on a next
day delivery basis. All orders over AÎA£50 are inclusive of delivery charge!
We don’t plan to stop here, improving our
level of service is always under development. The next stage is for customers
to be able to view their order history and make it easy for them to place
repeat orders, having access to all there information through a secure log on facility.
How involved we are? This is for you to decide. Our web site is there for your one click
orders, or our sales team can be there to assist you every step of the way.
To find our more please don’t hesitate to contact us