Returns Policy

Returning defective or incorrect items

You must notify Packaging Supplies immediately by emailing sales@pack-supplies.co.uk

A member of our sales team will endeavour to rectify your problem as soon as possible and issue replacement goods where appropriate.

Returning non-defective goods

You must notify Packaging Supplies within 7 working days from the day of delivery, by emailing sales@pack-supplies.co.uk.

All goods will be returned at customers own cost, unused and undamaged with their original packaging.

Goods must be returned in full pack quantities. No refunds can be processed if a partial pack quantity is returned.

No delivery charges will be refunded.