Returns Policy

Returns Policy

Returning defective or incorrect items

You must notify Packaging Supplies immediately by emailing

A member of our sales team will endeavour to rectify your problem as soon as possible and issue replacement goods where appropriate.

Returning non-defective goods

You must notify Packaging Supplies within 7 working days from the day of delivery, by emailing

All goods will be returned at customers own cost, unused and undamaged with their original packaging.

Goods must be returned in full pack quantities. No refunds can be processed if a partial pack quantity is returned.

No delivery charges will be refunded.