Delivery Charges to UK Mainland Destinations
We are extremely happy to announce that we offer free next day delivery to all orders delivered to UK Mainland, with no minimum order value.
Delivery Charges to Other UK Destinations
Deliveries outside of the UK Mainland, will be subjected to the following charges:
Parcel Rates to Northern Ireland
Pack 1 £5.50 per pack
Pack 2 £10.50 per pack
Parcel Rates to Scottish Highlands & Islands
Pack 1 £3 per pack
Pack 2 £6 per pack
Pallet Rates to Northern Ireland
Part Pallet £30 per part pallet
Pallet £35 per pallet
Pallet Rates to Scottish Highlands & Irelands
Part Pallet £30 per part pallet
Pallet £45 per pallet
For International deliveries, please contact us to check delivery cost before placing your order.
Returns Policy
Damaged or Defective Product Returns
If you have received damaged or defective products, we apologise in advance. Please follow the guidelines below:
Please call us on the following number 01491 834000 or contact us via [email protected] . within 5 working days of receipt of the goods. Refunds for damaged or defected goods can only be refunded when returned to Packaging Supplies within 10 working days of your delivery.
Packaging Supplies will arrange collection for any damaged or defective goods, however in the event that you miss your arranged collection date or time, then the return of the goods will become your responsibility.
Items must be made ready for collection with an order confirmation printed inside the parcel.
Standard No-fault Returns
Please call us on the following number 01491 834000 or contact us via [email protected] . within 5 working days of receipt of the goods.
Goods must be returned to Packaging Supplies within 10 working days from the date of your delivery.
You must obtain a collection quote from Packaging Supplies for the return of the items, which will vary in cost depending on the order quantity and size.
Items must be made ready for collection with an order confirmation printed inside the parcel.
Refunds will only be issued if all returned items are unmarked, undamaged and in a new condition with the inner packaging unopened.
Custom-made Product Returns
For damaged or defective products, please follow the advice above.
Refunds or returns for products that have been custom made or customized in any way will not be accepted unless they have been delivered damaged or defective.
Packaging Supplies will assess all custom-made return claims for damaged or defective products on a case by case basis.